• Store Manager

    RuneScape Content Development
  • Overview

    Home to the iconic massive multiplayer online role-playing game RuneScape and its extended family of adventurous titles, we’re a leading games studio that places our players at the heart of everything we do.


    We’ve welcomed over 250 million players to RuneScape’s world of enthralling fantasy and, together with our team of passionate game creators, our community helps to shape how our games evolve.

    From casting votes on future game content, to interacting with the studio teams in live streams and in chat, we also join together in person at our celebrated fan convention, RuneFest.

    Together with our players, we’re united as one Jagex tribe. Together we’re building deep and engaging multiplayer gaming experiences for players everywhere.




    Reporting to the Live Events Manager, the successful candidate will be responsible for the management and optimisation of the game’s online store; using data-driven testing to implement improvements and campaigns to generate revenue across key monetisation channels.

    Please note this role is for a six month contract after which the position will be reviewed.


    Your responsibilities include:

    • Managing the store content pipeline, including setting Key Performance Indicators to drive content production to help maximise player value
    • Running an ongoing programme of A|B and multivariate tests to improve store KPIs
    • Working with commercial analysts to manage effective reporting of store performance and revenues
    • Working closely with other internal teams managing and optimizing online purchase pages
    • Co-ordinating and deliver campaigns for targeted bundles, special offers and discounts
    • Working with the RuneScape community to manage player satisfaction and respond to player needs
    • Collaborating with the Live Events Manager and Product Manager in the creation and maintenance of RuneScape's commercial strategy.


    • Experience in the games industry, particularly MMO and Free to Play
    • A deep understanding of monetisation techniques and best practice within games
    • Experience of Agile/Scrum development process including use of JIRA/Confluence
    • Experience and ability to communicate ideas to stakeholders
    • Ability to work well within a performance driven team
    • Basic knowledge of RuneScape – advanced knowledge advantageous
    • Strong written and verbal communications


    If you join us you can expect a competitive salary and great benefits like fully paid for gym membership, bonus entitlement, private health care, flexible working, cycle repair and fresh fruit delivered to your team every day. We also have GREAT coffee machines, an onsite canteen and pub and an in-studio cinema! Expect regular team events as well as EPIC company-wide parties to celebrate our successes.


    Does this sound like you? We'd love to hear from you! Get in touch.


    Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.


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