• Head of Product - Publishing Platform

    Department
    Product Management
    Contract
    Full-time
    Location
    UK-Cambridge
  • Overview

    Home to the iconic massive multiplayer online role-playing game RuneScape and its extended family of adventurous titles, we’re a leading games studio that places our players at the heart of everything we do. We’ve welcomed over 250 million players to RuneScape’s world of enthralling fantasy and, together with our team of passionate game creators, our community helps to shape how our games evolve. From casting votes on future game content, to interacting with the studio teams in live streams and in chat, we also join together in person at our celebrated fan convention, RuneFest. Together with our players, we’re united as one Jagex tribe. Together we’re building deep and engaging multiplayer gaming experiences for players everywhere. 

     
    We are building a next generation publishing platform for our 1st and 3rd party games.  Which includes an Account System, Ecommerce (Web Store & Microtransactions), Segmentation, Data Platform and miscellaneous game services.  We are looking for a head of product to run a group of product owners that will define what that experience is.  The platform will provide actionable insights to both game and monetization designers on how to best improve the player experience to drive player engagement.  The platform will also enable fast test iterations by self-serviceability through player segmentation / cohort and allow for player personalization to again maximize learning and player engagement for different player types.
     

     

    HOW YOU CAN CONTRIBUTE

    • Ensure the customer is at the heart of all our platform decisions
    • Create and refine the Publishing Platform vision, strategy and roadmap
    • Developing and leading a team of Product Owners
    • Work with product owners and key stakeholders around the business to establish a focused, value adding strategy for the Publishing Platform
    • Represent our end users and game / monetization designers (external & internal customers) to our development teams on what kinds of tools / platforms / data they need to help drive player engagement and to decrease the OODA loop.
    • Establish KPI / OKR and install a focus towards delivery and product iteration
    • Have a data driven approach to prioritize features and services
    • Be the thought-leader for the Publishing Platform
    • Understand market trends and perform analysis on technical, operational and marketing considerations for new features and differentiation

    ESSENTIAL REQUIREMENTS

    • Avid gamer
    • Expert experience leading a team of product owners (providing alignment / strategy)
    • Expert knowledge working in Agile and Lean
    • Expert knowledge in either game design or monetization design (both is a huge plus)
    • Expert knowledge in ecommerce
    • Expert in identifying and measuring customer value
    • Proven ability to work in cross-functional teams to deliver features (product, production, tech, data analysts etc.)
    • Experience in making SaaS products and helping clients integrate with those products
    • Experience in delivering marketing website and funnel optimizations a plus
    • Experience in data science or advanced data analysis techniques a plus

     

    WHAT WE OFFER

     

    If you join us you can expect a competitive salary and great benefits like fully paid for gym membership, bonus entitlement, private health care, flexible working, cycle repair and fresh fruit delivered to your team every day. We also have GREAT coffee machines, an onsite canteen and pub and an in-studio cinema! Expect regular team events as well as EPIC company-wide parties to celebrate our successes.

     

    Does this sound like you? We'd love to hear from you! Get in touch.       

     

     

     

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