• Product Manager

    Product Management
  • Overview

    Home to the iconic massive multiplayer online role-playing game RuneScape and its extended family of adventurous titles, we’re a leading games studio that places our players at the heart of everything we do.

    We’ve welcomed over 250 million players to RuneScape’s world of enthralling fantasy and, together with our team of passionate game creators, our community helps to shape how our games evolve.

    From casting votes on future game content, to interacting with the studio teams in live streams and in chat, we also join together in person at our celebrated fan convention, RuneFest.

    Together with our players, we’re united as one Jagex tribe. Together we’re building deep and engaging multiplayer gaming experiences for players everywhere.


    Jagex Ltd, the UK's largest developer and publisher of online games, is looking for a talented Product Manager to play a key role on Jagex’s flagship MMORPG, RuneScape. Reporting to the Senior Product Manager, the successful candidate will be directly contributing to commercial success by maximising player engagement and monetisation, in order to promote product longevity and game health.

    Working closely with the internal development teams and publishing services you will be responsible for identifying opportunities and providing requirements for product improvements that drive growth across core KPIs. You will also work closely with our Business Intelligence teams to provide retrospective analysis and insights to communicate success and drive further product iterations.

    This is an amazing opportunity to be at the heart of a vibrant team working on a well-established, widely loved game, and requires an experienced, self-motivated individual with a passion for online games.

    As part of your role, you will:

    • Own the player lifecycle ensuring all stages are fully optimized, in order to maximize customer lifetime value
    • Thoroughly understand RuneScape player needs and remain in tune with the community
    • Maintain a thorough understanding of game monetisation trends, techniques and best practices using this knowledge to steer product development
    • Actively seek out new opportunities and growth drivers for RuneScape
    • Provide clear specifications, business cases, and supporting data analysis, understanding how product changes might impact key metrics and the game’s community
    • Set up per-project goals and targets and build out a KPI roadmap that enables RuneScape to meet its commercial goals
    • Provide production and marketing teams with clear product requirements and project briefs
    • Work with stakeholders and development teams to ensure a frictionless, timely and well-informed process
    • Own and manage assigned projects from start to finish
    • Conduct group retrospectives and provide timely, accurate and insightful reporting
    • Actively contribute to the long-term vision for RuneScape and champion Jagex’s values and mission through its product strategy


    • Professional experience as a product manager, monetisation manager or similar role in gaming industry
    • Passion for online gaming and knowledge of the MMORPG market
    • Excellent knowledge of the monetization of online and Free-to-Play games
    • Experience of Product Lifecycle Management, CRM, A|B and multivariate testing
    • Experience of writing clear and detailed specifications and product requirements
    • Experience with both quantitative and qualitative analysis methods and application of this experience to product design
    • Experience of building strong Stakeholder relationships including dev, QA, art, CS community
    • Experience of product design/UX
    • Ability to work independently and as part of a team
    • Strong presentation and oral/writing skills
    • Strong mathematical, statistics, and analytical skills


    If you join us you can expect a competitive salary and great benefits like fully paid-for gym membership, bonus entitlement, private health care, flexible working, cycle repair, and fresh fruit delivered to your team every day. We also have GREAT coffee machines, an onsite canteen, pub, and an in-studio cinema! Expect regular team events as well as EPIC company-wide parties to celebrate our successes.

    Does this sound like you? We'd love to hear from you! Get in touch.

    Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.



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