Home to the iconic massive multiplayer online role-playing game RuneScape and its extended family of adventurous titles, we’re a leading games studio that places our players at the heart of everything we do.
We’ve welcomed over 250 million players to RuneScape’s world of enthralling fantasy and, together with our team of passionate game creators, our community helps to shape how our games evolve.
From casting votes on future game content, to interacting with the studio teams in live streams and in chat, we also join together in person at our celebrated fan convention, RuneFest.
Together with our players, we’re united as one Jagex tribe. Together we’re building deep and engaging multiplayer gaming experiences for players everywhere.
HOW YOU CAN CONTRIBUTE
Jagex games studio is looking for an anti-cheating and brand protection investigator to work with the other specialists in the ICU team.
Anti-Cheating (ACT) specialists work to ensure that all of the products in the Jagex portfolio offer a safe and fun environment for players by removing automated cheating and real world trading as well as protecting players from those impersonating both the staff and intellectual property of Jagex for the purposes of phishing and hijacking.
In addition to responding to player queries, the successful candidate will work alongside the rest of the ACT team, using industry leading tools, to find accounts guilty of macroing, real world trading, hijacking and phishing as well as working closely with development, product and analytics teams across the company to proactively combat abuse within Jagex games.
The successful applicant will be given full training before joining the team in our recently refurbished office which includes contemporary break out areas, gaming zones, high tech meeting rooms, a large Atrium with tiered seating and our very own private bar!
If you love the sound of this ‘work hard play hard’ approach and think you would be a perfect fit in our high performing team, check out the key information below and get in touch – we can’t wait to hear from you!
As part of your role, you will:
WHAT WE NEED
EVEN BETTER IF
You have a good / advanced understanding of the history, mechanics and game play of ‘RuneScape’
You have a tolerance for exposure to inappropriate language and behaviour occasionally shown by people online – including viewing unfiltered player chat logs
You have previous games industry or online service experience
You have strong Excel skills
You are knowledgable in scripting or programming
You have knowledge of or experience with databases and SQL
Full Time: 39.5 hours a week
We offer flexible working with the option to choose the shifts you wish to work in advance (subject to operational requirements). The shifts are typically 8 working hours, the majority of which fall into a regular ‘office day’.
Due to the nature of our global customer base, there is a need for some evening shifts and weekend working.
WHAT WE OFFER
If you join us you can expect a competitive salary and great benefits like fully paid for gym membership, bonus entitlement, private health care, flexible working, cycle repair and fresh fruit delivered to your team every day. We also have GREAT coffee machines, an onsite canteen and pub and an in-studio cinema! Expect regular team events as well as EPIC company-wide parties to celebrate our successes.
Does this sound like you? We'd love to hear from you! Get in touch.
Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.